At ATULYA SAMRIDDHI OPC PVT LTD, we understand the importance of your satisfaction with our bridal jewelry. We strive to provide you with high-quality products and excellent customer service. In the event that you are not completely satisfied with your purchase, we offer a refund within a maximum of 3 days from the date of purchase.
Refund Process:
1. To initiate a refund, please contact our customer service team within 3 days of receiving your order.
2. Provide your order details and reason for the refund request.
3. Our team will guide you through the return process and provide you with a return authorization if applicable.
4. Ensure that the item is in its original condition, unworn, and with all packaging intact.
5. Once we receive the returned item and verify its condition, we will process the refund.
Refund Options:
- For online payments: Refunds will be processed back to the original payment method used during the purchase.
- For offline payments: Refunds can be issued via bank transfer or other agreed-upon methods.
Please note:
- Shipping fees are non-refundable.
- Customized or personalized items may not be eligible for a refund unless there is a defect or error on our part.
- Refunds are subject to inspection and approval by ATULYA SAMRIDDHI OPC PVT LTD.
We value your trust in us and aim to make your shopping experience with ATULYA SAMRIDDHI OPC PVT LTD as seamless as possible. If you have any further questions or concerns regarding our refund policy,please do not hesitate to contact our customer service team. Thank you for choosing ATULYA SAMRIDDHI OPC PVT LTD for your bridal jewelry needs.
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